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Esfranki - Criminals who rip off customers

1.0
Details
Esfranki - Criminals who rip off customers
Esfranki - Criminals who rip off customers
Esfranki - Criminals who rip off customers
I purchased AC cleaner and received apholstery cleaner. Spent $47.75 and when I tried getting hold of them. Did eight times and same thing. We never got the packaging and picture of the wrong item. Eight times. I want my AC cleaner or a f ing refund. Do your selves a favor and stay away
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Review
#1690357 Review #1690357 is a subjective opinion of poster.
Pros
  • No pro
Reason of review
Poor customer service
Loss
$48
Preferred solution
Full refund

Esfranki - Have not received order #ESB177164

Never received order and no one will contact me to find where my order is.
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Review
#1680629 Review #1680629 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$31
Preferred solution
Deliver product or service ordered

Esfranki - *** bags

1.0
Details
They are theives and scam artist liars .
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Review
#1679913 Review #1679913 is a subjective opinion of poster.

Esfranki - Fake 30-day guarantee claims

1.6
Details
I ordered a nail polish remover product and it did not work. There is a 30-day satisfaction guarantee listed on the website and I contacted them well within the window. They informed me that a refund only within 10 days is the policy and I would have to send the product back. Seeing as it took weeks to arrive and came from CHINA, that doesn't make sense. I also attempted to post a review on their website and it wasn't published. NO WONDER why they only have positive reviews. This company is a fraud. My nail tech said it burned my nails and is awful. I was simply asking for a refund since I was unhappy. The product page has a 100% satisfaction guarantee along with a 30-day money back guarantee.
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Review
#1675559 Review #1675559 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$34
Preferred solution
Full refund

Esfranki - Item arrived damaged twice!

1.0
Details
Esfranki - Item arrived damaged twice!
Esfranki - Item arrived damaged twice!
This company is a joke! I ordered glue and it took almost 2 months to arrive. The container busted inside the flimsy packaging and dried...unusable. So i emailed them along with photos asking for a refund. Two weeks later, they ask for photos again. So I resent them. A month later i get an email saying that they are going to resend the product instead of refunding me. So yet another month has gone by and the 2nd package just arrived. Guess what?? Damaged, but this time their support email address no longer exists! Run away from ESFRANKI products! You will be severely disappointed!
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Review
#1651608 Review #1651608 is a subjective opinion of poster.
Cons
  • Product always damaged
  • Never gives refund
Reason of review
Damaged or defective
Loss
$19
Preferred solution
Full refund

Esfranki in Houston, Texas - Took far too long to get and then it is all in a foreign language from china. I did not get the dispenser

1.0
Details
Took far too long to get and then it is all in a foreign language from china. I did not get the dispenser
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1 comment
Anonymous
#1752641

sAME HERE UNABLE TO READ BOTTLE INSTRUCTONS AND UNABLE TO CONTACT CUSTOMER

Review
#1649379 Review #1649379 is a subjective opinion of poster.

Esfranki - Scammed

1.0
Details
Esfranki - Scammed
I purchased a magnetic phone case that was supposed to be "indestructible". First day I accidentally dropped it and it broke into 25 pieces. Asked for a refund through PayPal and as far as I know, they never communicated with PP and my claim was denied. Then I received an email from Esfranki asking for a picture and a video(?) I sent a picture of the broken case but I doubt that I will ever hear from them again. I guess I should be lucky I even received it!
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Review
#1647866 Review #1647866 is a subjective opinion of poster.
Pros
  • No pro
Cons
  • Anything about how this was handled
Reason of review
Damaged or defective
Loss
$21
Preferred solution
Full refund
Tags
  • Scam

Esfranki - Complaint

1.0
Details
I ordered the pool tablets advertised on facebook and I have not gotten them yet and the last time I emailed them I was told they were on the way. It has been 34 days since I ordered these pool tablets and I have not seen them. I have tried to email them and I keep getting an undeliverable address
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Review
#1646682 Review #1646682 is a subjective opinion of poster.
Pros
  • Looked like a great product
Cons
  • Not sending my purchase
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund

Esfranki - False magnetic lashes

1.0
Details
I ordered magnetic lashes and they do not work! I sent an email requesting a refund they asked me for a video to prove items don't work. I sent them this and they still refuse to give me a refund! They keep asking me for more and more stuff. Did i try them this way or that way? Bottom line youre product doesn't work and you're falsely advertising aomethimg that it doesn't do.
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Review
#1637656 Review #1637656 is a subjective opinion of poster.
Pros
  • No pro
Cons
  • Service
  • Lying about wanting to make it right
  • Fraudulent products
Reason of review
Poor customer service
Loss
$42
Preferred solution
Full refund
Tags
  • Scam

Esfranki - Never received product

purchased two bottles of rust remover and never received them. Gave a fake tracking number!!!
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Review
#1636143 Review #1636143 is a subjective opinion of poster.
Pros
  • Looked like a great product
Cons
  • No delivery of product and not valid email
  • Communication

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Esfranki - Cleaning tablets

Haven't received my order pool clesning tsblets
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Review
#1629284 Review #1629284 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Deliver product or service ordered