Update by user Aug 15
Completing sales 30 mins after me changing my mind. No address or payment details were input but sale completed itself.
PayPal wouldn’t reverse charge. No refund $19.96 A year ago I returned product to the address on PayPal sent numerous emails still no refund $19.96 Total $38.92 scammed off me.
Original review posted by user Aug 15
Story 1-I bought a tap connector but it didn’t fit my taps so I returned to the address on PayPal. Never received refund even though I emailed PayPal and storm media numerous times.
A year on and I still have no refund.
Never will deal with storm media again.
Story 2. I looked into buying a product realised it was storm media and closed it down without putting my minutes later it completed sale.
It had no address to send product so I never received. Presently fighting this case with PayPal.
Reason of review: Poor customer service.
Monetary Loss: $39.
Preferred solution: Full refund.
Esfranki Pros: Hard to get hold of, No pro.
Esfranki Cons: No reply, Fraudulent products, No response, Worst company.