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Esfranki review in North Hills, California: MAJOR FRAUD!!!!!!!!!!!!!!!!

1.0
Details
I ordered a magnetic eyeliner (with eyelashes) they advertised on social media. It took forever to arrive and the product is nothing but GARBAGE! I wrote demanding my money back but of course all I got was their silence. Maybe all of us upset customers should do a class action lawsuit for all the fraud they are doing.
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Review
#1583978 Review #1583978 is a subjective opinion of poster.
Cons
  • Fraudulent products
Reason of review
Not as described/ advertised
Loss
$26
Preferred solution
Full refund
1.0
Details
Bought a "DOG TRACKER" months ago and we tried everything to get it to work, and it wouldn't. There was so much written in Chinese, we knew we were taken, it just didn't work. I've written for months and I do mean months explaining that they sold me a defective product...
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1 comment
Ann McDonald
#1719332
Shopping Expert

According to Esfranki return policy, the company does not accept returns or refunds on any products once the product is delivered to the carrier. If a product or service offered on the Company Sites is not as described, you may return the item, as specified in Terms of Purchase. You may contact Esfranki support channel support@esfranki.com for more information.

Review
#1583913 Review #1583913 is a subjective opinion of poster.
Pros
  • Hard to get hold of
Cons
  • Not sending my purchase
  • Anything about how this was handled
  • Lying about wanting to make it right
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund

Esfranki review in Fort Lauderdale, Florida: Took My money no product

1.0
Details
I ordered two hats over six weeks ago Email the company many times with the same *** response send me a tracking number doesn’t work going on seven weeks still don’t have the hats they should not be allowed to get away with this
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Review
#1582009 Review #1582009 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Reason of review
Order processing issue

Esfranki review in Metairie, Louisiana: Do not buy from this company

They sent the wrong product and customer service is a joke. No refund and no replacement.
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Review
#1581307 Review #1581307 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Reason of review
Order processing issue

Esfranki review: Did not receive product

1.9
Details
March 1st I ordered under the shelf mug racks. I did not receive them. Emailed and complained, I got an apology and asking if they could make it right. I told them if they sent the product, that would be great, still have yet to get it.
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Review
#1579918 Review #1579918 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Pros
  • Different useful product
Cons
  • Not sending me my purchase
  • Lying about wanting to make it right
Reason of review
Problem with delivery
Preferred solution
Full refund
ordered hydro hat 6-9-19 have not received.cowan710@comcast.net
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3 comments
Ilda
#1713218

I ordered mine on 6/5/19 and haven't gotten mine yet either.

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Review
#1578014 Review #1578014 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Pros
  • Cooling hats
Cons
  • Not sending me my purchase
  • Not sending my purchase
Reason of review
Poor customer service
Loss
$20
Preferred solution
Deliver product or service ordered

Esfranki review in Lewisville, Texas: No hat

My wife ordered me a hat order number esb114811 ticket number efk00934979 it’s been a month you took the money but no product I would appreciate some kind of response my email is jholka1@ tx.rr.com seems your reviews aren’t so good why would you advertise products and not fulfill the orders a response would be appreciated and will go from there thankyou
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Review
#1575929 Review #1575929 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Reason of review
Order processing issue

Esfranki review: Cooling hats

I ordered 2 cooling hats on the 1st of June and I have not heard one word or hats as of this the 27th of June. No contact at all on their end.
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Review
#1570130 Review #1570130 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Pros
  • Cooling hats
Reason of review
Poor customer service
Loss
$32
Preferred solution
Full refund

Esfranki review: Esfrabki scam

1.0
Details
Ordered a cell phone holder and never recieved.
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Review
#1568028 Review #1568028 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Cons
  • Not sending me my purchase
Reason of review
Order processing issue
Loss
$12
Preferred solution
Full refund

Esfranki review: Run Around for package not received 4043105962650522 In Transit

I purchase a package online it has not been delivered. I am getting run around from DHL and no way to communicate with you via phone. Why are you not available to me via email either?
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Review
#1564172 Review #1564172 is a subjective opinion of poster.
Service
Esfranki Shipping Service
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered